Privacy Policy - CatchupWeb Consulting Services

Last updated: 15 August 2026

This Privacy Policy explains how CatchupWeb Consulting Services (“CatchupWeb”, “we”, “us”) handles personal information when you use www.catchupweb.co.za or engage our consulting services. We process personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who we are

CatchupWeb Consulting Services, Johannesburg, South Africa.
Privacy and general contact: info@catchupweb.co.za

If you are in the EU/UK and we process your data in that context, you may also have rights under GDPR. Contact us at the same address.

2. What we collect

Enquiry and contact data — name, email, company, phone, and the message you send via the contact form or email.
Engagement data — environment notes, access contacts, invoices, and project correspondence needed to deliver the work.
Website data — IP address, browser type, pages viewed, and similar technical logs. We use this for security, spam control (including Akismet on comments if enabled), and to understand which pages are used.
Cookies — essential cookies for the site to work. Analytics cookies (for example Google) only if those tools are active on the site. You can block non-essential cookies in your browser.

We do not buy marketing lists. We do not sell personal information.

3. Why we use it

to respond to enquiries and provide consulting services;
to invoice, keep records, and meet tax and legal duties;
to secure the website and prevent abuse;
with your consent, to send occasional service updates (you can opt out).

4. Sharing

We share personal information only with:

processors who host email, the website, or backups (for example our hosting and mail providers), under confidentiality;
professional advisers or authorities where the law requires it;
a successor if the practice is transferred, with notice where practical.

We do not use your client environment as a public case study without permission.

5. Transfers and retention

Our primary operations are in South Africa. Some processors may store data in other countries. We keep enquiry and project records for as long as needed for the work, legal, and tax purposes, then delete or anonymise them.

6. Your rights

Subject to POPIA, you may request access, correction, deletion, or restriction of your personal information, and you may object to certain processing. Email info@catchupweb.co.za. You may lodge a complaint with the Information Regulator (South Africa).

7. Security

We use reasonable technical and organisational measures. No website or email system is perfectly secure; please do not send passwords or production secrets through the public contact form.

8. Children

This site and our services are for business clients, not for children.

9. Changes

We may update this Policy. The date at the top is the current version. Continued use of the site after a change is acceptance of the updated Policy.